Frequently asked questions

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What is Hivebase used for?

Hivebase is designed for organizing documents that can easily be searched and retrieved. It is primarily for construction documents, however, it can be used for storing other types of documentation as well.

The ability to set up custom fields for your projects means it is adaptable for a wide variety of uses.

What file types are supported?

You can organize ANY file types in Hivebase, there are no restrictions.

PDF and image files (jpg, png, etc.) will give you thumbnail previews, other file types won't. However, you can still upload all file types, and use all the rest of Hivebase features to interact with your files.

Are there file size limitations?

Technically there is a limitation of around 5TB for a single file. Considering this is larger than most hard drives, it would be quite difficult to even get close to this limit!

Practically speaking, you should be able to store any file size. Hivebase users regularly upload files that are gigabytes in size, without issue.

How can I search for documents?

Hivebase offers a combination of lightning-fast search capabilities along with powerful filtering to find exactly what you need. See more on searching and filtering.

How are permissions handled?

We use role-based access control (RBAC) to manage user permissions in Hivebase. You can review the full permission matrix.

Can I share files with an outside person?

You can share a full project, a folder, or an individual file with an external recipient. That person does not need to be registered in Hivebase to receive your shared files. See how to share documents externally.

Can I have multiple accounts for my departments?

Yes! It is common to set up different Hivebase accounts for different uses in an organization. You might want an account for facilities management and another for records or other documentation.

You can have multiple accounts, and manage users for each. Users can belong to multiple accounts, with different roles as well. For example, you might have a user that should be an admin in one account, but a read-only viewer in another.